Bangladesh Fresh Agro respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you place an order or interact with our website.
1. Information We Collect
When you place an order or use our checkout services, we may collect:
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Full name
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Phone number
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Email address
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Billing and delivery address
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Order details (products, quantity, preferences)
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Payment-related information (processed securely via third-party payment gateways)
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IP address and device/browser information for security and fraud prevention
⚠️ We do not store your card or mobile banking credentials.
2. How We Use Your Information
Your information is used strictly to:
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Process and confirm your orders
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Arrange delivery and customer support
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Communicate order status, delays, or changes
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Improve our website, services, and customer experience
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Prevent fraud and unauthorized transactions
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Comply with legal and regulatory requirements
3. Payment Security
All payments are processed through secure, trusted third-party payment gateways. Bangladesh Fresh Agro does not have access to or store your sensitive payment details such as card numbers, PINs, or mobile banking credentials.
4. Information Sharing
We do not sell or misuse your personal information.
Your data may be shared only with:
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Delivery partners (name, phone number, address for delivery)
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Payment processors (only what is necessary to complete payment)
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Government or legal authorities if required by law
All third parties are obligated to maintain data confidentiality.
5. Data Protection & Storage
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Data is retained only as long as necessary for order fulfillment, legal compliance, or business operations.
6. Cookies & Tracking
Our website may use cookies to:
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Ensure smooth checkout functionality
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Remember cart and user preferences
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Analyze traffic and improve performance
You may disable cookies in your browser, but some checkout features may not work properly.
7. Your Rights
You have the right to:
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Request access to your personal data
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Request correction or deletion of inaccurate information
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Opt out of marketing communications at any time
8. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date.
9. Contact Information
If you have questions regarding your privacy or data usage, please contact:
Bangladesh Fresh Agro
📧 Email: info.bfreshbd@gmail.com
📞 Phone: +8801711022382