Welcome to Bangladesh Fresh Agro. By accessing or using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.
1. Products
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Bangladesh Fresh Agro offers fresh beef, mutton, Beijing & local duck, ready-to-cook quail, and seafood.
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We strive to provide accurate product descriptions, images, and prices. However, minor variations may occur due to the natural differences in fresh products.
2. Orders & Payment
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Orders can be placed through our website or approved channels.
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Payment must be completed via the provided secure payment methods.
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All prices are inclusive/exclusive of applicable taxes (mention whichever applies).
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We reserve the right to cancel or refuse an order if there is an issue with stock availability or payment verification.
3. Delivery
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Delivery will be made to the address provided by the customer during checkout.
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Customers are responsible for providing accurate delivery information.
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Delivery times may vary depending on location and availability.
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If no one is available to receive the order, it may be returned to Bangladesh Fresh Agro.
4. Return & Refund Policy
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Returns are accepted only for damaged, spoiled, or incorrectly delivered products.
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Customers must report any issues within 24 hours of delivery with photos and order details.
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Refunds will be processed to the original payment method within 3–5 business days.
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Replacement of products may be offered instead of a refund.
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Due to the perishable nature of our products, change-of-mind returns are not accepted.
5. Product Safety & Handling
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All products are handled and packaged under strict hygiene standards.
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Customers are responsible for storing products safely after delivery.
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Bangladesh Fresh Agro is not liable for issues arising from improper storage or cooking.
6. User Accounts
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Customers creating accounts must provide accurate, complete, and current information.
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You are responsible for maintaining the confidentiality of your account and password.
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Bangladesh Fresh Agro is not liable for any loss or damage resulting from unauthorized access to your account.
7. Intellectual Property
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All content on the website, including images, text, logos, and design, is owned by Bangladesh Fresh Agro or used with permission.
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Unauthorized use or reproduction of our content is strictly prohibited.
8. Limitation of Liability
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Bangladesh Fresh Agro shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
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Our liability for defective products is limited to replacement or refund, in accordance with the Return Policy.
9. Privacy Policy
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Personal information is collected, processed, and protected as outlined in our Privacy Policy.
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By using our website, you consent to the collection and use of your data as described.
10. Governing Law
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These Terms & Conditions are governed by the laws of Bangladesh.
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Any disputes arising from the use of our website or products shall be resolved under the jurisdiction of Bangladeshi courts.
11. Changes to Terms & Conditions
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Bangladesh Fresh Agro reserves the right to update these Terms & Conditions at any time.
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Any changes will be posted on this page with the effective date. Continued use of the website after changes indicates acceptance of the revised terms.
12. Contact Information
For questions or clarifications regarding these Terms & Conditions, please contact us:
Bangladesh Fresh Agro
📧 Email: info.bfreshbd@gmail.com
📞 Phone: +8801711022382